When your business tech works, your team works better.
Confluence Strategic Management (CSM) Systems
We help growing businesses and property developers take the stress out of IT, phones, internet, and cybersecurity — so you can stay focused on what matters.
Tired of tech problems eating up your day?
- Your team is stuck waiting on slow support from your service providers.
- Tenants or clients are frustrated with outages or delays.
- You’ve been handed off from one vendor to another with no real progress.
If it keeps going this way you risk:
- Missed deadlines
- Frustrated customers
- Security breaches
Here’s how we fix it:
- We’ll listen, ask smart questions and figure out what’s really going on.
- Whether it’s better internet, a phone system that actually works, or security help — we’ll lay out a solution in plain English.
- We’ll take care of the setup, vendors, and support so your business runs smoother (and safer).
James our support technician, has always been extremely helpful, patient and courteous. He provides our company with timelines for when the work will be completed, when it exceeded that timeline he calls to inform me. I would absolutely recommend your support group. You are a fantastic technician.
Prior to James and his team, my office tried to handle our IT needs ourselves. What a difference having a knowledgeable professional makes when it comes to providing a secure and efficient office network. James is always willing to go above and beyond to meet the needs of my office.
James is amazing! He talked me off the edge of the cliff when my email was hacked with patience and understanding. He stayed on the phone with me until the issue was identified and resolved. He upgraded my computer to a much more secure state and continues to monitor it for any issues. When I do have an issue, he always responds in a timely manner and gets it taken care of. He speaks ‘real people’ language that I can understand, not ‘tech talk’ like the last guy. I wouldn’t hesitate to recommend James and CSM Systems to anyone with a computer.
We help with things like:
Business IT Support & Troubleshooting
“My computer’s acting up — can someone just fix it?”
Fast, Reliable Internet Installations
Especially in new construction or multi-tenant buildings.
Business Phones / VOIP Systems
Take business calls from anywhere — no weird glitches.
Cybersecurity That Watches Your Back
Don’t worry about hackers, we’re already on it.
Smart Building + Bulk Internet Deals
Great Wi-Fi for all your tenants, set up right, the first time.
CSM Systems helps businesses, property managers, and property developers fix IT, phones, and internet problems fast — with support that actually responds. We don’t just support the Austin, Texas area — our clients are scattered across the U.S.
Projects
Cities
States
Imagine this…
– Your team works without constant tech interruptions.
– You’re not chasing down vendors or Googling what went wrong.
– You sleep better knowing your systems and data are protected.
Let’s make that your new normal.
Building new apartments? Don’t let internet setup slow you down.
CSM Systems specializes in coordinating internet and bulk service contracts for new developments. From negotiating with ISPs to ensuring every unit is wired and ready, we handle the technical headaches so property managers and developers don’t have to.
Let CSM Systems get your building online—on time and on budget.
Since
2000
James Cavenaugh has spent over 20 years helping businesses untangle IT chaos and turn it into a strategic advantage. As the founder of CSM Systems, he brings deep industry experience and a no-nonsense approach to solving complex problems. When your project is stuck or your IT isn’t working for you, James is the one who gets it moving.
Need a fixer who gets results? Let’s talk.
Managed IT
Smart businesses don’t just get connected—they stay supported.
CSM Systems delivers reliable business fiber and internet, backed by proactive Managed IT Services that keep your systems secure, efficient, and scalable. From setup to support, we make sure your technology works for you—not the other way around.