James Cavenaugh, President & CEO

 

James has built his career on a unique combination of technology expertise, a strong work ethic, and a good attitude. As an IT Director for numerous small and growing companies, he identified a gap in the IT Services marketplace.  

As he searched for IT partners, he found that there weren’t many options for small and growing companies who simply needed a reliable IT partner that provided services when and where needed, matching the ebb and flow of typical business cycles.

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James founded Confluence Strategic Management Systems to deliver reliable and scalable IT support to small and mid-sized companies.

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• Every day he leverages his experience working in regulated industries to develop practical risk mitigation strategies.

• He focuses on renewing the customer experience and building relationships

• He maintains a high bar for service excellence and instills that in his team.

• He understands the complex relationship between IT and growth - how IT impacts and is impacted by company growth.

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That’s why Confluence combines the expertise of an extended network of experienced IT professionals with state-of-the-art tools. These trusted services are designed to prioritize responsiveness and agility and to deliver a comprehensive IT capability.