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About Us

James Cavenaugh, President & CEO


James has built his career on a unique combination of technology expertise, a strong work ethic, and a good attitude. As an IT Director for numerous small and growing companies, he identified a gap in the IT Services marketplace.  

As he searched for IT partners, he found that there weren’t many options for small and growing companies who simply needed a reliable IT partner that provided services when and where needed, matching the ebb and flow of typical business cycles.

James founded Confluence Strategic Management Systems to deliver reliable and scalable IT support to small and mid-sized companies.

  • Every day he leverages his experience working in regulated industries to develop practical risk mitigation strategies.

  • He focuses on renewing the customer experience and building relationships

  • He maintains a high bar for service excellence and instills that in his team.

  • He understands the complex relationship between IT and growth - how IT impacts and is impacted by company growth.

That’s why Confluence combines the expertise of an extended network of experienced IT professionals with state-of-the-art tools. These trusted services are designed to prioritize responsiveness and agility and to deliver a comprehensive IT capability. 

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